FAQ

FAQ | Frequently Asked Questions...and the answers too!

Yes! Exactly what you want to know!

Don't see your question? Email us a [email protected]

Yes! And, it is even free for quite a few states and heavily discounted for all the others.

We offer delivery of our chicken coops in the lower 48, or the contiguous United States. Pretty much everywhere we can get a truck except unfortunately not Hawaii or Alaska. Maybe someday!

The tools required to build a Benecoop Chicken Coop Kit are a drill and hammer. 

Yes! Absolutely. To set-up picking up your coop, choose Pick-Up for your delivery option. We will email you all the details you need to know once you place your order. Our hours for pick-up are 7:30am - 2:00pm Monday - Friday for the most part. There are other days that we are closed for Amish holidays or other events, so best to read the email we send to you.

Our coops are handmade and because of this can take longer to receive than other products you order online. Allow 14 weeks for delivery in most cases. Sometimes, depending on how busy we are and where you are located, it could take up to 16 weeks. If you are concerned about delivery timing, send us contact form with your question and we will get the most up to date timing out to you so you can make your chicken coop purchasing decision and be assured that you will have your coop when you need it.

For the larger chicken coops, the Benecoop™ Chicken Home and Garden and the Benecoop Country Home Coop, we highly recommend that two strong people are on-hand to build and lift. For the smaller models, one person can probably build them alone.

PLEASE NOTE: Coops cannot be lifted up steps or over walls once built. Our best advice is to build your coop where you want it to be.

A question a lot of customers ask is, can the chicken coops be lifted over a wall or gate. No. Our coops are too heavy for most outdoor homeowner equipment to move.  Chicken coops are many hundreds of pounds and cannot be lifted over walls or gates or up or down steps once built. 

All of our chicken coops are kits. That's our thing! Please reach out to us if you are interested in a prefabricated chicken coop. We build those too and sell them elsewhere. We will also be happy to make you a custom chicken coop. Our email address is [email protected] 

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You can reach us at
Address
13 FIFTH AVENUE, NEW YORK
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You can reach us at
Address
13 FIFTH AVENUE, NEW YORK
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123-456-7890

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123 Fifth Avenue, USA