Chicken Coop Delivery & Pick-Up
We Offer Home Delivery of the Chicken Coops and DIY Chicken Coop Accessories We Sell
Delivery Tips for All Customers
Tip 1: Your Coop is Hundreds of Pounds - it cannot go up steps or over walls once built.
Really, it cannot. We usually use a piece of equipment called a mule, think outdoor forklift. They cannot go up a steep hill, steps or over anything.
Tip 2: Your coop will be delivered in a crate that will need to be taken apart.
Tip 3: Individual sections then can be moved to the place where you will build it. It is incredibly likely that at least two strong people will be needed to move the large sections of the coop into your yard.
Thank you for taking the time to read the tips. Please let us know if you think of more. We are sure you will have a great delivery and fun building your coop!
Send us photos of the process if you would like to - we love it!
Crate of Chicken Coop Kit Sections
This is the crate containing the sections of the kit. It is delivered curbside at your home.
Unpacking the Chicken Coop
Our team moving large section pieces of coop kit into backyard for test build of first chicken coop kit.
Chicken Coop Delivery Pricing
Easy Delivery Pricing to Each State in the Contiguous United States
- District of Columbia
- New Jersey
- New York
- North Carolina
- Rhode Island
- South Carolina
- West Virginia
- New Hampshire
- South Dakota
- New Mexico
- North Dakota
How Delivery Works
From Order Placement to Follow-Up - Here are the Details
An order is placed online by the customer. Thank you!
Online credit card payments by MasterCard, Visa, Discover and American Express are processed.
3. Order Review
Orders are reviewed by customer service for information completion and accuracy. If all is well, the order is approved. If there are special requests, questions or issues, the order is placed on temporary hold and an email is sent to the customer. Once all information is obtained, the order is approved.
4. Customer Order Confirmation
Confirmation of order, receipt and payment information is emailed to customer.
If you have not received an order receipt within 24 hours of placing an order, something may be wrong. We may not have your order or your payment may not have gone through. If we do not hear from you directly, we may never know you tried to place an order so please contact us via email at [email protected].
5. Production Scheduling
A Customer Service team member sends approved orders to production scheduling so the chicken coop kit can be built and assembled. This usually happens from 1 to 24 hours of order receipt. Scheduling is most often completed within 1 - 72 hours of order receipt.
In the unusual event that there are timing issues, customers are notified of any delays or questions once the chicken coop kit production has been scheduled. If no notification is sent within 72 hours of order placement (during the normal Monday - Friday work week), customers can be assured that all is normal and on-track for normal expected build completion timing.
6. Delivery Scheduling
After production scheduling and confirmation of build timing estimates, a customer service team member forwards order and customer information to delivery scheduling.
Customers will be notified of delivery timing issues or questions at this time. Delivery scheduling usually occurs 24 hours to one business week after an order is placed. If no notification is sent to the customer, customers can be assured that all is normal and on-track for normal delivery timing.
Please note: Final details for deliveries are not finalized until about a week before delivery.
7. Customer Delivery Notificaton
About a week before delivery, the customer is contacted about delivery scheduling.
The exciting day when the chicken coop kit arrives will be here before you know it. If you got chicks before you placed your order, they may just be getting ready for their big move to their new coop. How fun!
Your coop kit will be delivered curbside in a large crate. During test builds, our team disassembled the crate first and two people moved each large coop section into place before starting to build. It worked great...but they do this kind of thing for a living so of course it did! Check out the instructions for more information on building your Benecoop™ chicken coop kit. If you have questions, please email us at [email protected]
Please note: Chicken coop accessories may have arrived by a different carrier and earlier than your coop. This will depend on the supplier for these items.
Please expect a call or email from a Customer Service team member to check-in with you on your delivery, the chicken coop and how building it was for you. We always want to make sure you are satisfied with the product, service and process. If not, please let us know what we can do to help!
We also appreciate any advice or insights you might have that we can implement to help other customers or improve our products.
Picking Up Your Chicken Coop at our Manufacturing Facility
- We will email you details about picking up your chicken coop.
- Our builders will help load your coop onto your truck or trailer.
- Before Pick-Up: It is a great idea to confirm your pick-up date and time a few days prior to pick-up.
- You should hear from us, but if we've missed each other somehow, please check-in.
- There are times that pick-ups cannot happen at our facility (Amish holidays come to mind.) and at times orders can be delayed. We want to be sure your coop is ready and somebody is there to help load it for you.
- Before Pick-Up: If you have not done so, please measure the interior dimensions of your trailer or truck bed so you can be sure that the coop will fit. The dimensions that you want to use for the coop are the crate dimensions, not the built coop dimensions. There can be a big difference. The crate dimensions are listed in the Specs section on each product page. Click on the word "Specs" and the section with the information that you need will drop down and be visable.